Terms of service

Orders & availability

Pieces are produced in small runs and may sell out without notice. An order is confirmed when you receive an email receipt from the studio.

We may cancel an order if a piece becomes unavailable, if the details provided cannot be verified, or if a pricing error has occurred. In that case, any payment taken is refunded in full.

Pricing & payment

Prices are shown in GHS and include applicable taxes. Payment is taken at the time of order. Card details are handled securely by our payment provider.

Returns

Returns are accepted within 30 days of receipt. Pieces must be unworn, unwashed, and in their original condition, with any tags attached.

Contact the studio with your order reference to arrange a return. Refunds are issued to the original payment method once the piece has been received and checked.

Intellectual property

The designs, photography, text, and marks on this site belong to Vela Studio and may not be copied or used without written permission.

Liability

We take care to describe our pieces accurately, but natural materials vary and screens display colour differently. Nothing in these terms limits rights you have under applicable consumer law.

Contact

Questions about these terms can be sent to hello@velastudio.com or by post to 14 Osu Crescent, Accra, Ghana.